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Cultural Competence in Health Care
"Cultural Competency is one of the main ingredients in closing the disparities gap in health care. It's the way patients and doctors can come together and talk about health concerns without cultural differences hindering the conversation, but enhancing it. Quite simply, health care services that are respectful of and responsive to the health beliefs, practices and cultural and linguistic needs of diverse patients can help bring about positive health outcomes."
— Adapted from the U.S. Department of Health and Human Services,
Office of Minority Health
InterCultural Advantage (ICA) was the first consulting practice in North Carolina to be listed with Georgetown University’s National Center for Cultural Competence.
Our targeted seminar series, Cultural Competency & the Latino Patient ©, and Curanderismo: Latino Folk Medicine ©, have been presented at institutes and teleconferences throughout the Southeast. They provide tools and information necessary to address the needs of your growing Latino population.
Michael speaks the language of your providers and administrators, and as a former RN is uniquely qualified to address the frustrations, challenges, and opportunities providers face every day.
What providers say about InterCultural Advantage:
“I have worked with InterCultural Advantage for several years. Multicultural education is a serious matter and ICA has taken the time to assess and develop appropriate curricula that has assisted health care professionals, physicians and other clinical staff in providing enhanced quality care and customer service. Our organization has benefited immensely from the work of ICA and we look forward to growing our relationship in multicultural education.”
Jacquelyn Hallum, MBA, MHA
Director, Health Careers and Diversity Management
Mountain Area Health Education Center (MAHEC)
Asheville, NC
www.mahec.net
“The need to increase awareness of cultural differences and improve skills for our medical community when working with the Latino patient was a critical goal for our network. InterCultural Advantage was our answer and delivered a comprehensive seminar series that provided skills for all levels of professionals. ICA even customized the material to include responding to mental health issues in the Latino population. The Community Health Network highly recommends the programs of InterCultural Advantage.”
Anne Marie Lester, MS, LPC
Program Director
Community Health Network (CHN)
A program of Partnership For Health
Hendersonville, NC
hcap@p-f-h.org
InterCultural Advantage
"Excellence in Cultural Competence"