JCAHO 2009 Requirements

The Joint Commission 2009 Requirements that Support Effective Communication, Cultural Competence, and Patient-Centered Care Hostpital Accreditation Program (HAP)

The Joint Commission views effective communication, cultural competence, and patient-centered care as important elements of providing safe, quality care. The document (found here) identifies The Joint Commission 2009 standards and elements of performance (EPs) that support effective communication, cultural competence, and patient-centered care.

InterCultural Advantage
"Excellence in Cultural Competence"