Cultural Competence Training & Consulting for:
InterCultural Advantage (ICA) helps clients better manage the challenges and opportunities of the multicultural workplace. ICA was the first consulting practice in the Carolinas recognized by Georgetown University's National Center for Cultural Competence.
What is Cultural Competence?
Cultural and linguistic competence is a set of behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural situations. It comprises four components (Adapted from Cross, 1989):
- Awareness of one's own cultural worldview
- Attitude towards cultural differences
- Knowledge of different cultural practices and worldviews
- Cross-cultural skills
To meet federal, state and regulatory requirements:
Why develop Cultural Competence?
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To respond to current and projected demographic changes in the US.
To eliminate long standing disparities in the quality of health or education, or human services provided to people of diverse racial, ethnic, and linguistic populations; and consideration of gender, disabilities, and sexual orientation in delivery of services.
To improve the effectiveness, quality of services, and positive outcomes to targeted populations.
To gain a competitive edge in the market place.
To decrease the likelihood of liability/malpractice claims.
(Adapted from U.S. Department of Health and Human Services, SAMHSA, Center for Substance Abuse Prevention, 2002)
"Excellence in Cultural Competence"