InterCultural Advantage

Cultural Competence Training & Consulting for:
Healthcare
Education
Human Services
Nonprofit Organizations

InterCultural Advantage (ICA) helps clients better manage the challenges and opportunities of the multicultural workplace. ICA was the first consulting practice in the Carolinas recognized by Georgetown University's National Center for Cultural Competence.

What is Cultural Competence?

Cultural and linguistic competence is a set of behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural situations. It comprises four components (Adapted from Cross, 1989):

Awareness of one's own cultural worldview
Attitude towards cultural differences
Knowledge of different cultural practices and worldviews
Cross-cultural skills

Why develop Cultural Competence?

To meet federal, state and regulatory requirements:
Click on the button menu for updates regarding Title VI, LEP and the Joint Commission

To respond to current and projected demographic changes in the US.

To eliminate long standing disparities in the quality of health or education, or human services provided to people of diverse racial, ethnic, and linguistic populations; and consideration of gender, disabilities, and sexual orientation in delivery of services.

To improve the effectiveness, quality of services, and positive outcomes to targeted populations.

To gain a competitive edge in the market place.

To decrease the likelihood of liability/malpractice claims.

(Adapted from U.S. Department of Health and Human Services, SAMHSA, Center for Substance Abuse Prevention, 2002)

InterCultural Advantage
"Excellence in Cultural Competence"